FRISKY TERMS OF SERVICE

Welcome to FRISKY. These Terms of Service (“Terms”) govern your access to and use of the FRISKY platform, website, and related services (“FRISKY”, “we”, “us”, “our”). By creating an account, subscribing, or accessing any part of the platform, you agree to these Terms.

If you do not agree to these Terms, you must not use FRISKY.

FRISKY is a digital subscription service that allows viewers (“Viewers”) to access live screen-sharing channels broadcast by creators (“Creators”). FRISKY is the merchant of record for all viewer subscription payments.

FRISKY provides digital access only. We do not sell physical products.

You must be:

• at least 16 years old, or
• the legal age in your jurisdiction to enter into online agreements.

If you are under the age of 18, you must have permission from a parent or guardian.

Creators must be at least 18 years old.

You agree to:

• provide accurate information
• keep your account secure
• not share your password
• not impersonate anyone
• not create accounts for unlawful purposes

We may suspend or terminate your account if you violate these Terms.

4.1 Viewer Subscriptions

Viewers may purchase a subscription granting access to one or more creator channels. Access continues until cancelled.

4.2 Auto-Renewal

All subscriptions automatically renew each billing period (e.g. monthly) until cancelled.

4.3 Payment Processor

[payment provider TBC], acting as the merchant of record for FRISKY. You acknowledge that [payment provider TBC] is responsible for billing, invoicing, tax collection, and applicable receipts.

Because FRISKY provides immediate access to digital content, all subscription fees are non-refundable, except where required by law or in cases of technical failure caused by FRISKY.

You acknowledge and agree that:

• Access begins immediately when you subscribe
• You lose the statutory right to cancel digital content once access starts
• Partial refunds for unused billing periods are not provided

If FRISKY experiences a confirmed system-wide technical fault that prevents access, we may offer a remedy at our discretion.

Creators are not responsible for refunds. All refund enquiries must be directed to FRISKY Support.

You may cancel your subscription at any time via your FRISKY account settings. Cancellation prevents future charges but does not refund previous charges.

Access remains active until the end of the current billing period.

You agree not to:

• stream video content from subscription platforms (e.g. Netflix, Amazon, etc.)
• stream illegal content or unlawful activity
• harass or abuse other users
• attempt to access systems without authorisation
• use FRISKY for activities that violate our payment provider’s Acceptable Use Policy

We reserve the right to remove content or suspend accounts violating these rules.

Creators must NOT stream:

• films, TV, sports broadcasts, or copyrighted media they do not own in full or in any substantial part
• live streams of other creators’ content
• confidential or private information belonging to others
• illegal content of any kind

Fair Use / Limited Referencing of Third-Party Content

8.1 FRISKY reserves the right to determine whether a use is excessive, non-transformative, or a violation of copyright. FRISKY may remove content or suspend accounts at its discretion.

8.2 You are not selling content through our payment provider

All viewer payments are made to FRISKY, not to you.
Creators receive payouts separately through FRISKY’s internal system.

8.3 Professional behaviour

Creators must behave respectfully and lawfully when interacting with viewers.

FRISKY owns:

• the platform
• the website
• branding and design
• technology infrastructure

Creators retain ownership of their own work. Viewers receive a non-transferable licence to view streams.

Recording, copying, sharing, or redistributing FRISKY streams without permission is prohibited.

We may suspend or terminate accounts that:

• violate this agreement
• break the law
• cause harm to the platform or its users
• engage in adult or prohibited content

We may also block access to prevent fraud, misuse, or security risks.

FRISKY is provided “as is”, without guarantees.

We are not liable for:

• creator conduct
• user behaviour
• interruptions or delays
• loss of revenue, profits, or opportunities

To the fullest extent allowed by law, our liability is limited to the amount paid by you in the previous 12 months.

These Terms are governed by the laws of England and Wales.

For support or legal queries:
rich@richstonehouse.co.uk